Privacy Policy

RedClay Excavating (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Property or project information
  • Any information you include in contact forms or quote requests

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of your visit
  • Cookies and analytics data
How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Prepare estimates and project proposals
  • Schedule appointments and consultations
  • Provide customer support
  • Deliver our excavation services
  • Improve our website and customer experience
  • Send service updates and important communications
  • Comply with legal obligations
SMS Communications

If you provide your mobile phone number, you consent to receive SMS text messages from RedClay Excavating regarding:

  • Appointment confirmations
  • Project scheduling
  • Project updates
  • Quote follow-ups
  • Customer support
  • Service notifications

SMS consent is not a condition of purchasing services.

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us directly.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Email Communications

If you provide your email address, we may send you:

  • Responses to your inquiries
  • Quotes and proposals
  • Appointment confirmations
  • Project updates
  • Customer service communications
  • Marketing emails (only where permitted)

You may unsubscribe from marketing emails at any time. Transactional and service-related emails may still be sent when necessary.

Cookies & Analytics

Our website may use cookies and similar technologies to improve website performance and understand visitor behavior.

Cookies may be used to:

  • Remember preferences
  • Improve website functionality
  • Analyze website traffic
  • Measure marketing effectiveness

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell your personal information.

We may share information only when necessary with trusted service providers who assist in operating our business, including:

  • Website hosting providers
  • Website maintenance providers
  • CRM and customer communication platforms
  • Analytics providers
  • Payment processors (when applicable)

These providers are required to maintain appropriate safeguards for your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Data Retention

We retain personal information only as long as necessary to:

  • Provide requested services
  • Complete ongoing projects
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce agreements
Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information
  • Withdraw consent where applicable
  • Request information about how your data is used

To exercise these rights, please contact us using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services.

Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

RedClay Excavating

1500 W. Hampden Ave., Suite 4A
Sheridan, CO 80110

Phone: 303-517-8393

This version is suitable for most contractor websites and includes the A2P 10DLC privacy language required by major messaging providers, including the statement that mobile opt-in data will not be shared for marketing purposes.